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Quality Policy & Strategy


Scully Travel's business operations shall be characterized by the highest quality.

Scully Travel shall satisfy the needs of our customers and exceed their expectations.


Create Business Value:
Scully Travel will closely cooperate with our customers to Identify and implement best practices in travel solutions to create sustainable travel value. We will keep our promises and deliver reliable travel solutions.

Continuously Improve Our Operational Effectiveness:
We will provide high quality travel solutions at competitive cost levels. We will emphasize lead-times, delivery precision, flexibility and responsiveness in all activities.

Build Employee Skills and Spirit:
Scully Travel will attract, develop and retain travel personnel with top skills and expertise by providing a stimulating and challenging work environment. We will work in teams to maximize the utilization of our diverse organization.


"Right now we are working with another [travel agent] because we are with a group tour going to Alaska this summer (another person planned it and we just went in with their group)... [their travel agent] will not return calls or emails, it has been a mess and really makes me appreciate how smooth you made everything go on our last adventure. I don't care, group or not, next time I want to go somewhere I am just calling you."

- Cassandra W A


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